1. Payment Methods

1.1 Accepted Payment Methods:
Vending Prepaid (Pty) Ltd offers a variety of payment methods to suit your needs, including credit/debit card payments and third-party payment options. The available payment methods may change or expand over time, and the most up-to-date options will be available on our website and payment portals.

1.2 Credit/Debit Card Payments:
We accept major credit and debit cards, including Visa, MasterCard, and other well-known card types. Payments are securely processed through our online payment platform.

1.3 Third-Party Payment Options:
We also support alternative payment methods, such as OZOW, Blu Label, EasyPay, and others. These options can be found on our website and through our prepaid vending system.

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2. Vending System

2.1 Tokens:
When you make a payment for prepaid services, you will receive a voucher in the form of a prepaid token, which can be used to access services.

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3. Disputed Charges

3.1 Dispute Resolution:
If you believe that you have been incorrectly charged or have concerns regarding any charges, please contact our customer support team to initiate the dispute resolution process.

3.2 Resolution Process:
Disputes will be addressed promptly and fairly. You will be informed of the outcome within a reasonable time frame.

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4. Payment Records

4.1 Payment Records:
Vending Prepaid maintains records of all payments made for electricity tokens or other services. These records are accessible to customers upon request and in compliance with relevant data protection laws.

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5. Contact Information

5.1 Customer Support:
If you have any questions, concerns, or need assistance with your payments, please contact our customer support team:

Vending Prepaid (Pty) Ltd
Mount Augusta Drive, Midlands Estate, Midstream
[email protected]